A Legacy of Excellence in HVAC and Plumbing
Highlands Quality Climate Control has been a cornerstone of the heating, ventilation, and air conditioning (HVAC) industry for over three decades. Founded in 1989 by James and Sarah Highland, this family-owned business has grown from a small local operation to a respected leader in residential and commercial climate control solutions.
Our Humble Beginnings
The Highlands’ journey began when James, a skilled HVAC technician, and Sarah, a savvy businesswoman, recognized the need for reliable, high-quality climate control services in their community. Starting with just a single truck and a handful of loyal customers, they laid the foundation for what would become a thriving enterprise.
Growth and Expansion
As word spread about Highlands Quality Climate Control’s exceptional service and expertise, the company experienced rapid growth. By the late 1990s, they had expanded their services to include plumbing, recognizing the natural synergy between HVAC and plumbing systems in both residential and commercial settings.
Our Commitment to Excellence
At the heart of Highlands Quality Climate Control’s success is an unwavering commitment to customer satisfaction and technical excellence. The company has always prioritized:
- Continuous training and education for all technicians
- Investment in cutting-edge technology and equipment
- Adherence to industry best practices and safety standards
- Transparent pricing and honest communication with customers
Community Involvement and Sustainability
As the company grew, so did its commitment to giving back to the community. Highlands Quality Climate Control regularly participates in local charity events and sponsors youth sports teams. Additionally, the company has taken significant steps towards promoting energy efficiency and sustainability in its operations and the solutions it offers to clients.
Looking to the Future
Today, Highlands Quality Climate Control is led by the second generation of the Highland family, with James and Sarah’s children, Michael and Emily, at the helm. Under their leadership, the company continues to innovate and expand, recently introducing smart home integration services and exploring renewable energy solutions.
With a team of over 100 skilled technicians and support staff, Highlands Quality Climate Control remains dedicated to providing expert HVAC and plumbing services to homes and businesses across the region. As they look to the future, the company is poised to continue its legacy of excellence, adapting to new technologies and evolving customer needs while maintaining the core values that have been the foundation of their success for more than 30 years.